FAQ

Frequently asked questions

When will I receive my order?


All orders will ship out by Friday of the week they were purchased. For all orders received on Friday we try our best to ship out same-day but cannot make any promises. In that case, orders placed on Friday will ship out the following week. Please note orders that are placed during a week of a statutory holiday will be delayed by a couple of days. We ship via Purolator or Canada Post and you will receive information via email to track your shipment. If you would like to request special or rushed delivery, please email us at info@celebrinigallery.com




Do you ship internationally?


Yes! Please allow more shipment time for deliveries outside of Canada and the United States.




What is your return policy?


All sales are final. We have a non-returnable and non-refundable policy. If you received the wrong order or your order was damaged in transit please contact us at: info@celebrinigallery.com




Do you offer framing?


All of our original artwork is shipped unframed. This allows us to keep the cost of shipping down. For example, a framed oil canvas usually requires a special crate to be built for shipping to prevent damage to the frame and painting surface. Custom crates start at $500 to build and a frame adds extra weight for shipping. Our drawings and watercolours are specially packaged to ship in a tube or cardboard box. Our oil on linens are rolled up and shipped in an industrial mailing tube. Upon receiving your order, it is best to take it directly to a professional framer to decide on framing options.




Where can I see an original Celebrini painting on display?


Please email us at info@celebrinigallery.com to schedule a design consultation appointment at our studio in Tofino BC or Gastown BC.




Do you accept commissions?


Commissions are accepted based on client interviews and consultation and will be subject to appropriate timelines. Please contact us at info@celebrinigallery.com to discuss an original fine art commission project www.celebrinifineart.com " commissions "





If you would like more information in regards to a painting, please email us at:

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info@celebrinigallery.com